7u7game Privacy Policy — Our Commitment to Protecting Your Data

Welcome to 7u7game. This Privacy Policy explains how 7u7game collects, uses, stores, and protects your personal information. By using the 7u7game website or app, you agree to this Privacy Policy.

This Privacy Policy applies to all 7u7game services — including Sports Betting, Live Casino, payment processing, and customer support. We are committed to respecting your privacy and being fully transparent about how your information is used.

This policy is aligned with applicable data protection laws in Bangladesh and international best practices. Our support team is always ready to help with any questions you may have.

7u7game only collects information that is necessary. The table below details what types of data are collected and for what purpose.

7u7game never stores your full bank account number or complete card details. Payment information is always kept in encrypted and tokenized form.

7u7game uses your data only for specific, lawful purposes. Your data is never used for anything unauthorised or unnecessary.

• Creating and managing your account, and verifying your identity.
• Processing deposits, withdrawals, and other financial transactions.
• Preventing fraud, money laundering, and other illegal activities.
• Sending you relevant promotions and bonus offers — with your consent.
• Improving platform performance and fixing bugs.
• Meeting legal obligations and responding to queries from regulatory authorities.
• Running responsible gaming programs and supporting problem bettors.

7u7game uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Required to maintain login sessions and ensure platform security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics cookies: To understand how the platform is used — activated with your consent.
• Marketing cookies: To show you relevant ads — you can opt out at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

7u7game does not sell your personal data. However, in certain limited circumstances, information may be shared with third parties.

• Payment processors: Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and others to process transactions.
• KYC verification services: Approved third-party services are used for identity verification.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Relevant information may be shared to assist in cybercrime investigations.

7u7game retains your data only for as long as necessary. The retention periods for different types of information are outlined below.

• Account Information: For the duration the account is active, and up to 5 years after closure for legal requirements.
• Financial Transactions: Retained for up to 7 years in accordance with financial regulations.
• KYC documents: Retained for up to 5 years after account closure.
• Support conversations: Retained for up to 2 years for dispute resolution purposes.
• Website logs: Retained for a maximum of 90 days for security purposes.

Once the designated retention period ends, your data is securely deleted or anonymized.

You have full control over your personal information at 7u7game. You may exercise the following rights.

• Access: You may request to view any information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that we limit how your data is used.
• Portability: You can export your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications and object to certain types of processing.

To exercise any of these rights, email us at support@7u7game.ws or reach out via live chat. We typically respond within 30 business days.

7u7game is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

If you believe your child may be using 7u7game, please contact us immediately. We will take prompt action.

7u7game may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.

• You will be notified at least 14 days before any major changes, via email or platform notification.
• The effective date of any updated policy will be shown under the "Last Updated" section at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions are archived and available upon request.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact 7u7game. We are available 24/7 to assist you.

• Email: support@7u7game.ws
• Live Chat: Available at the bottom right of any page on the platform.
• Response time: Typically within 24 hours; up to 30 business days for complex matters.

Our support team is always committed to resolving any privacy-related concerns you may have. Your trust means everything to us.